Refund Policy

We appreciate your commitment to your cosmic journey with Astrotell. Please read our policy carefully before completing any purchase.

1. Non-Refundable Policy

Astrotell provides immediate access to digital products and services, including:

• Subscription Access: Immediate activation of unlimited access to the AI Astrologer and premium features upon payment confirmation.
• One-Time Reports: Instant generation and delivery of personalized astrological reports (e.g., compatibility, natal charts) at the time of purchase.

Due to the immediate, non-reversible nature of this digital delivery and service access, all purchases made on Astrotell are final and non-refundable.

2. Subscription Cancellation

While we do not offer refunds, you have full control over your ongoing subscription:

• Cancellation: You may cancel your Monthly, Group, or Family subscription at any time through your account settings.
• Access Continuation: After cancellation, you retain full access to all paid features until the end of the current billing cycle.
• No Future Charges: You will not be charged for the next renewal period.

3. Contact and Technical Support

If you experience a technical issue, such as a payment error or failure to receive a generated report, please contact our support team immediately. We will work diligently to resolve the issue and ensure you receive the service you paid for.

Contact Support: For any technical or billing issues, please email support@myastrotell.com.

This policy ensures fairness and transparency in maintaining the integrity of our instant digital services.